This position is to manage Burnet Relocation's Van Line Program and develop new van line business. Managing and negotiating interstate and local contracts with the van lines and maintaining these contracts. This position would support various department positions including Regional Director.
Job Duties:
Manage all interstate, intrastate, and local moving programs which includes:
- Oversee coordination of van line business
- Placement with appropriate carrier
- Reviewing estimates/invoices for compliance
- Troubleshooting issues with customers
- Managing moves under MN moves program
- Updating department on changes in the van line industry
Negotiate and maintain all van line program contracts which includes:
- Conducting annual reviews
- Ratings review for compliance with service standards
- Suggest enhancements for the contracts to benefit Burnet and customers
Market COD van line program to sales associates and creating marketing materials
Provide van line tracking and reporting of revenue and sources of business which includes:
- Maintain database
- Develop specialized reports
- Year-end reporting to corporate clients
- Tracking satisfaction surveys
Develop new programs based on the needs of corporate clients and sales associates
Qualifications:
- 2+ years of previous van line industry experience
- Strong oral and written communication skills
- Excellent customer service skills
- Strong organizational and interpersonal skills
- Ability to interact with clients, selling services to agents
- Must have expertise in MS Word, Excel - experience in PowerPoint and Publisher is a plus!
To find out more about this position, please go to http://www.realogy.com/careers and search by vacancy code IRC23481.
NRT LLC is the nation's largest residential real estate brokerage company, with more than 760 offices, 46,000 sales associates operating in 35 major metropolitan areas. NRT's commercial operations rank as the 12th-largest corporate-owned commercial real estate brokerage in the United States. The NRT family of companies posted more than $107 billion in total sales volume in 2009. NRT (http://www.nrtllc.com/), operates Realogy's company-owned real estate brokerage offices under the world-renowned brand names of Coldwell Banker, Coldwell Banker Commercial, ERA, Sotheby's International Realty and The Corcoran Group. NRT LLC, a subsidiary of Realogy Corporation, will make employment decisions without regard to race, color, religion, national origin, citizenship, age, sex, gender, sexual orientation, sexual preference, veteran status, marital status, disability, or any other characteristic protected under applicable laws and regulations